FAQ

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Car seats

What are the differences between Phoenixfix 3 and Guardianfix 3?

The most significant differences at a glance:

Phoenixfix 3:

  • Group 1
  • 9 - 18 kg

Guardianfix 3:

  • Group 1/2/3
  • 9 - 36 kg 
  • seat grows with the child, from 18 kg without impact shield 
  • Both child car seats in group 1 (with impact shield) can be moved to an easy sleeping position.
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Can the Phoenixfix 3 or Guardianfix 3 impact shield also be used for the Crusierfix 3?

No, impact shields are fundamentally only permitted in group 1. The Cruiserfix 3 is assigned to Group 2/3, here the child is directly strapped in with the vehicle's own 3-point belt system.

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Is an easy sleeping position possible with the Cruiserfix 3?

No, an easy sleeping position is not permitted with the Cruiserfix 3. The backrest of the child car seat has to be firmly pressed against the seat.

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Are the covers of the Cruiserfix 3 removable and washable?

The covers can be washed at 30°C in a gentle cycle and must not be tumble dried. The covers are an essential component of the safety concept. Therefore, only genuine covers by the manufacturer are to be used. If replacement covers are required, please order these from your local specialist retailer.

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Can the Phoenixfix 3, Guardianfix 3 and Cruiserfix 3 child car seats be attached with a 2-point belt system?

No, our seats can only be attached with the vehicle's own 3-point belt system. There is an exception for seats when used on an aeroplane. If the seat is used on an aeroplane, this can be attached with a 2-point belt system – but only in the aeroplane. In the vehicle your child must continue to be belted in with a 3-point belt system. Which infant car seats/child car seats have an aeroplane approval can be found on the respective product page or at: https://www.tuv.com/de/germanyinfothek/infothek/kindersitze_flugzeug/hersteller_kindersitze/hersteller_kindersitze.html. Child car seats cannot be brought along without prior discussion with the airline. The respective airline should be contacted for further information.

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To which car seats can I attach the Phoenixfix 3, Guardianfix 3 and Cruiserfix 3?

All three seats have the "universal" and "semi-universal" approvals. The differences in terms of use:

Universal: If the child car seats are attached without Isofix, then the seats can be used in all vehicle types and in every seat with a 3-point harness system in accordance with ECE-R16 (or comparable standards).

Semi-universal: If the child car seats are attached with Isofix, then these can be fitted to the vehicles listed in the attached vehicle type list. The vehicle type list can be found on the respective product page under "Downloads".

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Is it intended for the backrest of the seat not to affix completely and for there to be leeway between the seat and backrest?

The adjustability of the backrest is designed for the fitting of the child car seat in the vehicle. The adjustability of 90 - 115 degrees adapts individually to each vehicle backrest. Child car seats in group 1 can be moved to an easy sleeping position. With group 2/3 seats, however, the backrest must be flush with the vehicle backrest.

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Eye-level indicator: If my child's eyes are at eye-level, then there is more than the intended space between the shoulders and headrest – what can I do?

Ensure that there is approx. 2 - 3 cm between the shoulders and headrest. The position of the "eye-level" was attained by an average value. Of course, the differing proportions of children cannot be limited to just one size. The "eye-level" indicator therefore only applies as a guideline; the position of the eyes must not be below it. The correct headrest setting of the seat is achieved when the child's temples are within the narrowest part of the headrest.

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I cannot find my vehicle on the compatibility list, what can I do?

We try to keep our compatibility list up-to-date at all times. This list only applies to child car seats that are attached with Isofix. If your vehicle is not on the list, please contact service@kiddy.de

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Can the child car seat also be installed on car seats facing backwards?

Child car seats in groups 1/2/3 can also be fitted to seats that are facing against the direction of travel. We recommend avoiding the seats facing backwards until all forward facing seats are occupied. Please also always observe the vehicle instructions of the manufacturer.

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Can the child car seats also be used with belt airbags present?

Please note the respective instructions of your vehicle manufacturer. Generally, seats in group 2/3 as well as child car seats that are not attached with the vehicle's own belt system, can be used.

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What is the anti-submarining function in our child car seats that is attached with Isofix?

The anti-submarining function takes effect in the event of a frontal crash. A protective mechanism is activated that prevents the child from slipping out from under the belt or the impact shield. This mechanism is only activated if the seats are attached with Isofix.

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With which infant car seats is the Evostar 1/ Evostar Light 1 compatible?

On the respective product page, you can download a PDF document as an overview under "Downloads". The adapters required for this can be acquired from the respective specialist retailer as an accessory.

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When should I switch from an infant car seat to a group 1 child car seat?

Transport your child in the infant car seat for as long as possible. A switch to the group 1 child car seat is necessary as soon as the child's head protrudes over the edge of the infant car seat. However, it is a requirement that your child can already sit up unassisted and has reached a minimum weight of 9 kg.

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Which infant car seat/child car seats by Kiddy have an aeroplane approval?

Which infant car seat/child car seats have an aeroplane approval can be found on the respective product page under "Downloads" or at https://www.tuv.com/de/germanyinfothek/infothek/kindersitze_flugzeug/hersteller_kindersitze/hersteller_kindersitze.html. Child car seats cannot be brought along without prior discussion with the airline. The respective airline should be contacted for further information.

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The car seat belt is too short - is a belt extension possible?

You can create a workaround by adjusting the car seat, change the angle or move the belt height downwards. Fundamentally, no belt extensions are available, we therefore strictly advise against the use of these untested parts. In this case we recommend having a longer belt fitted by your car manufacturer. It is important that the changes be logged as part of the MOT test.

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When I strap in my child, the vehicle seat belt can no longer automatically retract. What can I do?

Check the adjustment options of your vehicle belt as well as the vehicle car seat. Should the diagonal belt in the vehicle be adjustable, then try to set a direct belt movement in the direction of the belt guide of the child car seat. If your car seat is adjustable or movable, this can also help.

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What is ECE-R129?

ECE-R129 is a Europe-wide approval standard for child car seats. The following has changed compared to the previous approval standard ECE-R44:

  • The new approval standard stipulates children be transported facing backwards up to an age of 15 months. An earlier switch to the next largest seat is to be prevented by this. - The seats are tested with the latest generation of dummies (Q series).
  • The lateral protection structure is being tested for the first time and is an important criterion for the approval of seats.
  • The size of the child is crucial, therefore there is no longer a classification by group and weight.
  • The inner dimensions of the infant car seat/child seat are measured in order to determine the maximum size of the child.
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What does "i-Size" mean?

The basic idea behind i-Size is that every i-Size child car seat is compatible with every suitable car seat. Long type lists of countless tested cars are to be abolished in the long term. In the new ECE-R129 approval standard, i-Size in phase 1 is viewed as a universal Isofix. Accordingly, the attachment of child car seats with Isofix is stipulated. This is intended to reduce incorrect installations. Other than that, the criteria of the ECE-R129 standard apply here.

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Are only i-Size seats available from 2018?

There is no usage ban for child car seats that are approved according to the valid ECE-R44/04 standard. Parents can therefore continue to use existing child car seats as before. If you would like to buy products that are approved according to the new ECE-R129 standard, an i-Size vehicle car seat ensures a 100% compatibility to the child car seat. Also child car seats approved to ECE-R44/04 are compatible on i-Size vehicle car seats.

The i-Size identification can be found on your vehicle car seat or in the vehicle type list included with the child car seat.

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Are the Isofix funnels for installation of the infant car seats with the Isofix platform as well as the child car seats that are attached with Isofix absolutely necessary?

No, the Isofix funnels are an additional accessory, which are helpful with particularly deep Isofix. The Isofix funnels are available from specialist retailers, via service@kiddy.de or at www.amazon.de.

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Can I transport my child in the infant car seats/child car seat even with an activated side airbag?

The side airbag does not have to be deactivated. Unlike the front airbag, this only inflates minimally and does not represent a safety risk to your child.

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Top 3 FAQs

1. Where can I find information on product details and specifications?

Important product details and specifications can be downloaded from the respective product page under "Downloads" as a "product data sheet".

2. Which infant car seat/child car seats by Kiddy have an aeroplane approval?

Which infant car seat/child car seats have an aeroplane approval can be found on the respective product page under "Downloads" or at https://www.tuv.com/de/germanyinfothek/infothek/kindersitze_flugzeug/hersteller_kindersitze/hersteller_kindersitze.html. Child car seats cannot be brought along without prior discussion with the airline. The respective airline should be contacted for further information.

3. When should I switch from an infant car seat to a group 1 child car seat?

Transport your child in the infant car seat for as long as possible. A switch to the group 1 child car seat is necessary as soon as the child's head protrudes over the edge of the infant car seat. However, it is a requirement that your child can already sit up unassisted and has reached a minimum weight of 9 kg.

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